ISYS Technologies, Inc.

  • Technical Performance Management Analyst

    Job Locations US-IL-Scott AFB
    Job ID
    10475
  • Minimum Clearance Required

    Secret

    Responsibilities

    Functional Responsibilities:                                                                               

          ISYS Technologies is seeking a Technical Performance Management Analyst.

      

     Job Duties:

    • Proactively monitor the performance of all devices and/or network elements in the entire JRSS services network
    • Perform customer traffic measurements and monitor deviations from performance standards
    • Provide reports regarding network events, or potential events, to customers and Government oversight entities, ensuring incidents are populated in the Trouble Management System
    • Provide analyses of incidents by: determining the incidents’ nature and formulating responses, identifying and providing the ability to surge during emergencies, correlating event and incident data and determining actions to be taken, and determining possible effects on the networks, customers and other organizations
    • Use network management and performance monitoring tools, identify components/elements which may lead to or cause network degradation or failure
    • Take customer requirements for new reports and developing initial report, and following up with the customer to ensure output meets their requirements

     

     

     

     

    Qualifications

    Experience Requirements:

    • Bachelor degree in a relevant technical discipline and 8 – 12 years of prior relevant experience or Masters with 6 – 10 years of prior relevant experience. May possess a Doctorate in technical domain. Additional experience, education and training may be considered in lieu of degree
    • Advanced knowledge of IT networks, to include network appliances (e.g., routers, load balancers, domain name servers, firewalls)
    • Expertise in one or more of the following: IP routing, QoS, traffic engineering, DNS; Web Content Filtering, FPCAP, Network appliances (WAN acceleration, etc).
    • Expertise in one or more of the following devices/vendors: CISCO, Juniper, Palo Altos, F5 Big IP, Sourefire, Bivio, Lancope, Fidelis
    • In depth technical understanding of network services and architecture.
    • Experience troubleshooting and configuring IP networks using at least one of the following routing methods: BGP, ISIS or OSPF, Static routing.
    • Knowledgeable on ports and protocols.
    • Currently Possesses a DoD-8570 IAT Level 2 baseline certification (Security+ CE, CISSP or equivalent) prior to start date
    • Ability to work in a team focused, dynamic environment.
    • Strong written and verbal communications and collaboration skills

     

     

    Desired Experience:

    • Experience with the following: alarm surveillance, fault management, performance management
    • Expertise in one or more of the following: Performance or capacity planning, reporting, analysis, root cause assessment and forensics
    • Expertise in two or more of the following devices/vendors: MS Excel, Infovista, Riverbed/Opnet, Netcool, BMC Remedy

     

     

     

     

     

    Clearance:

     

    • Secret with eligibility for a Single Scope Background Investigation (SSBI)

     

     

    Essential Requirements - Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.

    While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.

     

    ISYS Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. ISYS offers a competitive compensation program and comprehensive benefits package to our employees including Health/Dental/Vision/PTO and more. ISYS Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran.

     

    US Citizenship is required.

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