ISYS Technologies, Inc.

  • Performance Management Engineer

    Job Locations US-IL-Scott AFB
    Job ID
    10026
  • Minimum Clearance Required

    Secret

    Responsibilities

    Functional Responsibilities:

     

    ISYS Technologies is looking for a Performance Management Engineer. The successful candidate will be working in a performance-based environment where our performance is based on pre-determined Service Level Agreements (SLA) or Acceptable Levels of Performance (ALP).

     

    Job Duties:

     

    • Proactively monitor the performance of all devices and/or network elements in the entire services network
    • Perform customer traffic measurements and monitor deviations from performance standards
    • Responsible to provide reports regarding network events, or potential events, to customers and Government oversight entities, ensuring incidents are populated in the Trouble Management System
    • Provide limited analyses of incidents by: determining the incidents’ nature and formulating responses, identifying and providing the ability to surge during emergencies, correlating event and incident data and determining actions to be taken, and determining possible effects on the networks, customers and other organizations
    • Responsible to use network management and performance monitoring tools, identify components/elements which may lead to or cause network degradation or failure
    • Responsible for taking customer requirements for new reports and developing initial report, and following up with the customer to ensure output meets their requirements

     

     

    Qualifications

    Experience Requirements:

    • Bachelors’ degree in a relevant technical discipline with 8 years overall related experience.  4+ years of additional related years of experience is accepted in lieu of a degree
    • Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE, CISSP or equivalent) prior to start date
    • Experience with the following: alarm surveillance, fault management, performance management
    • Expertise in one or more of the following: Performance or capacity planning, reporting, analysis, root cause assessment and forensics
    • Expertise in two or more of the following devices/softwares: MS Excel, Infovista, Riverbed/Opnet, Netcool, BMC Remedy
    • Ability to work in a team focused and dynamic environment

     

     

     

    Clearance:

    • Secret

     

     

    Essential Requirements - Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.

    While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.

     

    ISYS Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. ISYS offers a competitive compensation program and comprehensive benefits package to our employees including Health/Dental/Vision/PTO and more. ISYS Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran.

     

    US Citizenship is required.

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